What Glue Up customers say about the platform (and what they wish were different)
A synthesis of public Glue Up reviews: what works, what frustrates, and when it makes sense to look elsewhere.
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Why 'no contracts' is actually a product quality signal in SaaS
When a SaaS company doesn't require a contract, they're betting their product is good enough to retain customers without coercion.
How to build a 12-month membership communications calendar (with template)
A complete template for planning your chamber's member communications across a full year.
The real reason member retention is harder than acquisition (and what to do about it)
Acquisition gets attention. Retention drives revenue. Here's why retention is structurally harder, and what high-retention chambers do differently.
How to evaluate an AI assistant built into your membership platform
Membership platforms are adding AI everywhere. Here's a framework for evaluating what's real, what's useful, and what's marketing.
Why 64% of chambers are considering new membership software
Two thirds of chambers are looking at alternatives, and the reasons they give are consistent enough to be structural.
How to set your chamber up for its best renewal season ever
Renewal season is predictable, which means preparation is too. Here's how to go in organized.
What a year of building membership software taught us about the problem
A year spent inside the membership software problem, and the four things that turned out to be structural rather than accidental.
Welcome to The Org Report
The Org Report publishes every Tuesday. It covers membership software, renewals, member engagement, and the business of running a membership organization.